Terms & Conditions

Please note that none of the products sold on our website are intended to diagnose, treat, cure, or prevent any disease or condition. All products on our website are not sold for human consumption and are for incense or ethnobotanical research purposes only. You must be 18 years of age to purchase from us unless you live in Tennessee or Oregon where you must be 21 years of age to purchase any products on this website. We do not ship to AL, AR, IN, RI, or WI.


Age Restriction
Our products are not sold to minors. To make any purchases from our site, you must be 18 years or older. All customers ordering from Tennessee or Oregon must be 21 years or older.

Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, payment information, address, phone number, and password (if you create an account). We use this information to process your orders, keep you updated on your orders, and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques. To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to the Nirvana Kratom site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.


We use “cookies” to keep track of your current shopping session to personalize your experience, and so that you may retrieve your shopping cart at any time.

Our preferred payment method is called E-Check, which bypasses the need for a credit card altogether and takes the payment directly from your checking account via a secure portal. This is the easiest payment method and only requires your checking account number and routing number.

Kratom is illegal within the states of: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin, and Vermont. Kratom is also illegal within the cities of Jerseyville, IL, Sarasota County, FL, Union County, MS, Denver CO, Ontario, OR, Oceanside CA, and San Diego CA. With this being said, Nirvana Kratom will not ship to any of the aforementioned states where it’s illegal (CA is ok, as it’s only illegal to sell within the listed cities).

You must be 18 years of age to purchase any products from NirvanaKratom.com. None of the products sold on NirvanaKratom.com are intended to diagnose, treat, cure, or prevent any disease or condition. We suggest you do your own research about Kratom as we legally cannot answer any questions about the administering of our product.

By purchasing or using any Nirvana Kratom’s product in any manner, you agree that you are: (1) personally and solely responsible for: (a) learning and knowing the limits and capabilities of the product and yourself, (b) the proper use of such product, (c) making responsible, and (2) assuming all risks and accepting full and complete responsibility for any and all damages and injury of any kind to yourself or others, including death, paralysis, and serious injury, which may result from or is related to your use of product by or purchased through Nirvana Kratom, its partners, Websites, or retailers. In addition, YOU AGREE TO ASSUME ALL RISKS AND ACCEPT FULL AND COMPLETE RESPONSIBILITY FOR ANY AND ALL DAMAGES AND INJURY OF ANY KIND, INCLUDING DEATH, PARALYSIS, AND SERIOUS INJURY, WHICH MAY RESULT FROM OR IS RELATED TO YOUR USE OF OR RELIANCE UPON ANY MATERIALS OR INFORMATION PRODUCED BY NIRVANA KRATOM, ITS PARTNERS, AND/OR THAT IS CONTAINED IN ANY NIRVANA KRATOM WEBSITES, CATALOGS, PUBLICATIONS, OR OTHER NIRVANA KRATOM MATERIALS. Resources like the Nirvana Kratom Websites and publications can provide useful information and tips, but they are no substitute for good decision-making, safe and appropriate use of products, or professional instruction.

INDEMNITY: YOU AGREE TO DEFEND, INDEMNIFY AND HOLD NIRVANA KRATOM, ITS SUCCESSORS, AND ASSIGNS, AND ITS AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS OR OTHER PARTNERS, HARMLESS FROM ANY DEMANDS, DAMAGES, LOSS, LIABILITY, CLAIMS OR EXPENSES (INCLUDING ATTORNEYS’ FEES AND JUDGMENTS OF ANY KIND OR NATURE), MADE AGAINST OR INCURRED BY NIRVANA KRATOM, BY YOU, ANY PERSON OR ENTITY ACTING ON YOUR BEHALF, AND/OR ANY THIRD PARTY RELATED TO, ARISING OUT OF OR IN CONNECTION WITH YOUR IMPROPER USE OF THE WEBSITES, YOUR BREACH OF ANY OF THESE TERMS, AND/OR ANY OTHER VIOLATION BY YOU THAT CREATES LIABILITY FOR NIRVANA KRATOM. This provision may be unenforceable or inapplicable within the State of New Jersey and other states.

By visiting or using any Nirvana Kratom Websites, you agree that:
All matters relating to these Terms, and/or your access to or use of the Websites, including all disputes, will be governed by the laws of the United States and by the laws of the County of Greenville, State of South Carolina without regard to its conflicts of laws provisions.


In the event of any controversy or dispute between Nirvana Kratom and you arising out of or in connection with these Terms and/or your use of the Websites, Nirvana Kratom and you shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within thirty (30) days, then either party may request that such controversy or dispute be mediated. The mediation may be conducted in person, through the submission of documents, by phone or online. If conducted in person, the mediation shall take place in Greenville, South Carolina. If the dispute is not resolved through mediation within a reasonable time (not to exceed sixty (60) days from the mediation request), then the parties shall be free to pursue any right or remedy available to them under applicable law through binding arbitration as described below.


BINDING ARBITRATION: In the event of any dispute arising under or relating to these Terms your access to or use of the Websites (including products or services sold or distributed by Nirvana Kratom through Nirvana Kratom Websites), such dispute will be finally and exclusively resolved by binding arbitration. NEITHER YOU NOR WE SHALL HAVE THE RIGHT TO LITIGATE ANY CLAIM IN COURT OR TO HAVE THE CLAIM DECIDED BY A JUDGE OR JURY. DISCOVERY RIGHTS, SUCH AS EACH PARTY’S RIGHT TO THE EXCHANGE OF PREHEARING INFORMATION OR PREHEARING TAKING OF SWORN TESTIMONY, MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where appropriate, the AAA’s Consumer Arbitration Rules, both of which are available at the AAA website www.adr.org. The arbitration may be conducted in person, through the submission of documents, by phone or online. If conducted in person, the arbitration shall take place in Greenville, South Carolina. The parties may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator. The Federal Arbitration Act and federal arbitration law apply to these Terms.


CLASS ACTION WAIVER: Any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there shall be no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (c) there shall be no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.


You hereby irrevocably waive, to the fullest extent permitted by law, (a) any objection that you may now or hereafter have to such jurisdiction and venue and (b) any claim that any such arbitration proceeding has been brought in an inconvenient forum. Note that the preceding provision regarding venue may not apply if you are a consumer based in the European Union, however, in all cases, the United Nations Convention on Contracts for the International Sale of Goods shall not apply in any dispute arising out of or related to these Terms;


Any and all claims arising out of or related to these Terms must be brought by you within one (1) year after the cause of action arises, or such claim or cause of action is forever and irrevocably barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation.


No recovery may be sought or received by you against Nirvana Kratom for damages other than your out-of-pocket expenses, excluding attorney fees.


A printed version of these Terms and of any notice given in electronic form shall be admissible in any mediation or arbitration proceeding based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All headings in these Terms are for convenience or reference only and shall be ignored in construing these Terms.


Nirvana Kratom’s failure to enforce all or any part of these Terms or respond to a breach thereof by you or any other party shall not in any way be construed as a waiver or a relinquishment of any right granted Nirvana Kratom hereunder of the future performance of all or any part of these Terms, and your obligations set forth in these Terms shall continue in full force and effect.


If any provision in these Terms is held invalid or unenforceable under applicable law, the invalid or unenforceable provision will be modified to the minimum extent necessary and deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions of these Terms will continue in full force and effect.


These Terms contain the entire and final agreement regarding Nirvana Kratom Websites and their Content and supersede any prior or contemporaneous communications between you and Nirvana Kratom regarding the Websites.


Any offer for any feature, product or service made on the Websites is void where prohibited. If you choose to access the Websites from outside the U.S., you are solely responsible for complying with applicable U.S. and local laws. Although the Websites may be accessible worldwide, not all products or features provided or offered through the Websites are available in all geographic locations, or available (legally or otherwise) for use outside of the U.S. Nirvana Kratom reserves the right to limit, in its sole discretion, the provision and quantity of any product or feature shown on the Websites to any person or geographic area.


All rights not explicitly granted in these Terms are hereby reserved by Nirvana Kratom.


By continuing to use the Nirvana Kratom Website, you hereby agree and intend to be bound by these Terms.